Beyond the Elements of Style

Okay, so there’s really no cheating involved … but you may want to print this post up and keep it someplace handy. I learned most of this by experience (i.e., doing what one shouldn’t!) so that you don’t have to!

So. Content and optimization go hand-in-hand. Web content is ideally produced with search engine optimization principles in mind; going back in later and “editing for SEO” generally produces results with which no one is happy.

The first rule is to create good content, quality content, content that says something. Many websites contain contentless verbiage, which will not help either in terms of being user-friendly or in terms of being SEO-friendly. Good content attracts attention, inbound links, and other referrals. When the site is getting discussed on other sites, in blogs and in emails, the search engines notice the activity. More “buzz” brings more people to the site.

Some other SEO considerations to take into account when creating content:

Changing content: the more frequently you can add new content to a site, the better it is for your search engine ranking. A constant influx of new content keeps the web crawlers revising the weight they’re giving your site. One easy way to do this is to maintain a blog, or several blogs, on the site, and update them regularly (daily, if possible; weekly as a minimum). Blogs add additional weight when they’re equipped with RSS feeds and submitted to specialized blog directories. Other options for changing content are articles placed on the site, a rotating set of tips (that can include your targeted keywords), a letter from the CEO, etc.

Remember that search engines crawl every page, so the same attention should be paid to every page as is paid to your home page. Some visitors will deep-link in, meaning that they never even see the home page, so make sure that every page has a point. Great content always answers the question: so what? … and then adds a call to action to that answer.

Great content engages users, stays on-theme, provides users with a logical path for site navigation, and provides high conversion rates. This is obvious in making the site user-friendly, but it also makes the site SEO-friendly in giving each page a “theme” (through a natural use of keywords and other content) onto which the web crawlers can latch.

Make the visitor the focus of each page (in a sense, this goes back to the “so what?” question: what can this page do for me?). When people put keywords into the search field, they’re looking for something specific: make sure that the appropriate page tells them whether or not you can give them what they want, clearly and unequivocally.

Along the same lines, write about benefits for the visitor. This isn’t the place to say how great you are: if you meet a prospect’s needs, then you’re great from their point of view … and that’s all that matters.

One way to make sure that your site is doing what you want it to do is to make a list of all the pages on the site. Look at each one individually. Is each one action-oriented? Does it answer the “so what?” question and provide a clear call to action?

Put it up, try it out. The great thing about websites is their flexibility. If something isn’t working, take it down and try something else. Solicit input from current clients/customers. What other content would they like to see there? What’s helpful and what isn’t?

Forget marketspeak. Those of you accustomed to writing copy IN CAPITAL LETTERS with lots of exclamation marks—lose it. It’s not good SEO and, frankly, it’s not a great use of language either.

You may wish to use a content analyzer at some point in the process. Content analyzers can provide useful data for making your pages more effective. Content analyzers can alert you to broken links and analyze your pages for duplicate content. (The analyzer shows the similarity percentage among all the pages on your site, so you can see what pages are similar enough to trigger a flag in the major search engines. Your site will be penalized if it displays too much duplicate content. The higher the similarity, the more likely you will be penalized.)

Know your audience. Know the people who are likely to be searching for your site, and the phrases and ideas to which they will respond. Again, this makes your site user-friendly … and web crawler-friendly too.

You want to start with great keywords, but be sure not to overuse them. If the content doesn’t sound natural, then chances are you’ve leaned too hard on the same group of keywords. Derivations of your targeted keywords can enlarge your audience, or encourage visitors to dig deeper into the site.

It shouldn’t have to be said, but make sure that all of your content is grammatically correct and conforms to the rules of American English usage. Errors may drive potential customers or clients away. On the other hand, be sure to include common misspellings of terms used in your pages in your meta tags—because people enter all sorts of things into the search fields!

Usability is a design issue, a content issue, and a search optimization issue. On each page, ask yourself: what is the most important thing that you want visitors to do? Make that the easiest thing to do, explained with the most clear and vivid language available.

It’s not only the quality of content that matters; quantity is also very important. People search for a huge variety of words in all sorts of combinations. The more text you have, the more chance that some particular phrase will match the exact phrase being searched for. Moreover, some search engines also place importance on quantity: they assume that a large website has had more effort put into development and is more likely to be high quality. (This may or may not be true, of course; but in this case it’s what the search engines “believe” that matters.) So take care to look for both quality and quantity of website content.

Stay away from the “free content” sites that offer gadgets and miscellaneous information (word of the day, quote of the day, etc.) unless that gadget or that information is clearly relevant to your site. The same goes for newsfeeds. Make sure that all of your content is both relevant and of good quality, really useful to anyone who might be a customer or client.

What about if your site isn’t naturally content-rich? Business sites in particular (both B-to-B and B-to-C) may see their sites as not being content-based. Be creative! Whatever you sell, there’s something you can say about it. A florist can provide articles about flowers; a furniture store can do a series on cleaning or repair. You can write about semiconductors, at a pinch. Look for the movers and shakers in your industry and invite them to write for you. If you really think about it, there are very few sites whose raison d’etre cannot generate some content.

Will this bring visitors to your site? You’d be surprised. Being seen as an information and authority site gets you bookmarked in customers’ browsers, and they will buy from sites they have learned to trust. If you cannot find content out there, and don’t have the time/skills to write it yourself, hire a copywriter to help you out.

Conclusion? Google is clearly rewarding good content, and a lot of the best-ranked sites out there have one thing in common—good writing. Make sure that you make it a priority. Content-based search engine optimization is usually hard work in the initial stages and—here’s your warning!—slow to show results. It is likely, however, to give you the best and most stable long-term results; and, once established, is relatively easy to maintain.

Want more? Be sure to visit Customline Wordware and sign up for Content Central, a free newsletter filled with tips, examples, and articles about providing SEO-friendly content! Or contact me at info@customline.com for your own content consultation. And then you’ll be … beyond the elements of style!